Excellence Group announce plans for new luxury Resort in Montego Bay, Jamaica

Excellence Group Luxury Hotels and Resorts, renowned for their award‐winning luxury resorts in the Caribbean, are pleased to announce their newest venture in Montego Bay, Jamaica. With plans to break ground within the next months, the all‐inclusive luxury resort will open its doors to guests in the first half of 2018.

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Excellence Oyster Bay will be the first adults‐only resort of its kind in Jamaica’s tranquil Montego Bay, conveniently located in Oyster Bay, just 30 minutes from the international airport. The waterfront property will feature 325 suites, with a range of offerings designed to suit every taste.

The collection will include 800 square feet junior suites and 2,000 square feet sprawling upper suites featuring expansive living spaces, panoramic ocean views, and direct beach access. Known globally for their romantic brand of exclusive hospitality, Excellence Group is excited for its expansion in the Jamaica market.

Excellence Oyster Bay will have an idyllic location in the Montego Bay area, in a private peninsula surrounded by calm turquoise waters on one side and the glistening waters lagoon on the other. Picturesque Fallmounth town is also a short drive away.

“Excellence Oyster Bay will be the first resort of the Excellence Group in Jamaica, and will set a new standard in the all inclusive luxury segment, with its location, facilities and the
renowned quality service that guests have come to expect from any Excellence Resort”, states Excellence Group’s Vice President of Sales and Marketing, Mr. Domingo Aznar.

About Excellence Group Luxury Hotels & Resorts:Excellence Group Luxury Hotels is a family‐owned and operated resort group specializing in hotel management and worldwide real estate development, with a primary presence in the Caribbean. A joint investment between Medieval Times and ETI (Explotacions Turistiques de les ILLES). The group owns and manages five‐star, award‐winning resort properties in the Dominican Republic and Mexico under three brands which encompass the concept of ultimate all‐inclusive luxury: Adults‐Only Excellence Resorts in Cancun, Riviera Maya, and Punta Cana; Boutique Adults‐Only‐All Inclusive at Beloved Hotels; and Modern All‐Inclusive Luxury at Finest Resorts. Excellence Group Luxury has been the recipient of TripAdvisor’s Traveler’s Choice Award, The AAA Diamond Award, Conde Nast Travel Readers’ Choice Award, and Travel & Leisure’s Best Award. For additional information please visit The Excellence Group or call +1‐866‐540‐2585.

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A year full of happiness!

With an upcoming year filled with many opportunities and new adventures, we will always be blessed by having the chance to build Excellent memories with and for you.

Sharing happiness and creating everlasting experiences is one of our goals and therefore what we most love to do.

We had the opportunity to share the gift of happiness for many kids, in Cancun and for the first time, in Punta Cana. With the love and help of you all who made this possible, we got to extend the joy of this season for these kids that appreciated every tiny detail to have a really good fun!

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A big shout-out to the Excellence team who also made this possible and to you all for caring and joining us on this love & happiness journey.

We wish you the best and a Happy New Year 2017!!

 

 

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Excellence Playa Mujeres Named Best All‐Inclusive Resort in the World!

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Excellence Group Luxury Hotels and Resorts is excited to announce that Excellence Playa Mujeres has been named as the Best All‐Inclusive Resort in the World by the 2016 TripAdvisor Travelers’ Choice Awards, being hailed by travelers as a “wonderful place to relax and unwind,” where the “staff, food, hotel all deserve 5 stars.”

Three additional Excellence Group properties received Travelers’ Choice Awards, with Beloved Playa Mujeres ranked as the 15th best All‐Inclusive in the World. Excellence Playa Mujeres, an adults‐only resort, is a luxury oasis located in Cancun, Mexico with a setting that is both stunning and exclusive. The resort sits on a two‐mile stretch of powdery white sand, just moments away from the nightlife of Cancun and Cancun International Airport. Every suite at Excellence Playa Mujeres is an elegant retreat —contemporary and alluring.

Each suite is 807 square feet and larger, with a private round jacuzzi with indoor and outdoor access and a four‐poster bed situated to take advantage of the gorgeous views. Indulging in any one of the property’s ten international restaurants is a five‐star culinary adventure. No one goes thirsty at Excellence Playa Mujeres with eleven bars serving up alcoholic and non‐alcoholic drinks.

Beloved Playa Mujeres, Excellence Group’s only all‐inclusive boutique hotel for adults, is
number 15 on the TripAdvisor Travelers’ Choice Award list of best All‐Inclusive properties
worldwide. Beloved Playa Mujeres is Cancun’s jewel boutique hotel and Excellence Group´s flagship property. Beloved offers the most upscale and personalized romantic experience, surrounded by an exclusive marina and a world class Greg Norman designed golf course. The property is nestled on one of Mexico’s most picturesque beaches with breathtaking views of Isla Mujeres.

Excellence Group properties were awarded Travelers’ Choice Awards in regional categories, as well. Excellence Riviera Cancun was recognized as a top all‐inclusive destination in Mexico, and Excellence Punta Cana, in the Caribbean. Like all Excellence properties, these resorts are recognized for their attention to detail, luxury accommodations and fine cuisine – elements that help to create an enhanced vacation experience.

“Delivering high-quality services and products to our guests is always our top goal at
Excellence Group and we are proud to hold each property to an extraordinary standard of
excellence,” says Domingo Aznar, Vice President of Sales & Marketing for Excellence
Group.

For years, Excellence Group has been recognized within the industry for their quality and
exceptional service, garnering prestigious awards including the Gold List from Conde Nast
Magazine, Travel + Leisure’s World’s Best Awards, TripAdvisor’s Certificate of Excellence,
and many others.

As the Travelers’ Choice Award is “the very best of travel chosen by millions of travelers,”
Excellence Group credits their success to their guests for recognizing that any property
with the Excellence Group name is a guarantee of a luxurious and successful product and
service.

About Excellence Group Luxury Hotels & Resorts Excellence Group Luxury Hotels & Resorts is a family‐owned and operated resort group, specializing in hotel management and worldwide real estate development, with a primary presence in the Caribbean. A joint investment between Medieval Times and ETI (Explotacions Turistiques de les Illes). The group owns and manages five‐star,  award-winning resort properties in the Dominican Republic and Mexico under three brands which encompass the concept of ultimate all‐inclusive luxury: Adults‐Only Excellence Resorts in Cancun, Riviera Maya, and Punta Cana; Boutique Adults‐Only All‐Inclusive at Beloved Hotels; and Modern All‐Inclusive Luxury at Finest Resorts. Excellence Group Luxury Hotels & Resorts has been the recipient of TripAdvisor’s Traveler’s Choice Award, the AAA Diamond Award, Conde Nast Travel Readers’ Choice Award and Travel & Leisure World’s Best Award. For more information on The Excellence Group and its brands of resort properties, go to www.excellencegroupluxuryresorts.com.

Click to view Excellence Group properties’
awards http://www.excellencegroupluxuryresorts.com/about‐excellencegroup/
awards/ to update the information.

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Excellence Group takes Excellence Punta Cana to the next level

Excellence Punta Cana, the premier adults only all-inclusive in Dominican Republic, will undergo a full makeover of its facilities.

newpuntacana2Since opening its doors in December 2000, Excellence Group Luxury Hotels & Resorts award- winning Excellence Punta Cana resort has been recognized as the best romantic destination in the Dominican Republic for adults and couples. Sought after wedding and honeymoon packages transport couples into an atmosphere of pampered luxury, restful rejuvenation and unrivaled romance, just thirty minutes from Punta Cana airport.

“Now, with Excellence Group’s newest property, Excellence El Carmen, recently opened in Punta Cana, the Excellence Punta Cana resort will temporarily close its doors from July 1st to October 31st 2017 for a complete renovation of its facilities for the most discerning travelers who expect only the best from Excellence”. Says Domingo Aznar Vice President of Sales and Marketing.

newpuntacana1Future guests will be enamored of renovations focused on three crucial areas: suites, culinary experience and the exclusive Excellence Club. Once completed, the all-inclusive luxury resort will reopen to the public, offering unparalleled atmosphere and amenities that Excellence is synonymous with.

Suites will be transformed from their current tropical décor to a modern sleek design with subdued colors and clean lines. Twenty new suites with private pool will be added.

All of Excellence Punta Cana’s bars and restaurants will be renovated to reflect the property’s new modern aesthetic. A new sports bar will offer an additional a la carte dining option. Completing the renovation with a new coffee house serving up decadent pastries, sandwiches, teas, coffee beverages and more.

newpuntacana3Guests who choose to further upgrade their luxury experience at Excellence Punta Cana, will find a wholly revamped Excellence Club, where all suites are gathered in a more secluded prime location to enjoy superior benefits and enhanced exclusive features, including 2 swimming pools, 2 pool bars, a club lounge with front desk & concierge, a premium bar, and the finest restaurant on property.

 

 

About Excellence Group Luxury Hotels & Resorts

Excellence Group Luxury Hotels & Resorts is a family‐owned and operated resort group, specializing in hotel management and worldwide real estate development, with a primary presence in the Caribbean. A joint investment between Medieval Times and ETI (Explotacions Turistiques de les Illes). The group owns and manages five‐star, award‐ winning resort properties in the Dominican Republic and Mexico under three brands which encompass the concept of ultimate all‐inclusive luxury: Adults‐Only Excellence Resorts in Cancun, Riviera Maya, and Punta Cana; Boutique Adults-Only All‐Inclusive at Beloved Hotels; and Modern All‐Inclusive Luxury at Finest Resorts.  Excellence Group Luxury Hotels & Resorts has been the recipient of   TripAdvisor’s Traveler’s Choice Award, the AAA Diamond Award, Conde Nast Travel Readers’ Choice Award and Travel & Leisure World’s Best Award.

For more information on The Excellence Group and its brands of resort properties, go to www.excellencegroupluxuryresorts.com.

Click to view Excellence Group properties’ awards http://www.excellencegroupluxuryresorts.com/about-excellence-group/awards/ to update the information.

 

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Share the gift of happiness this Christmas!

The Excellence Group tradition is back and we’d like you to join us on this special party!

On previous years, we had the opportunity to give back happiness to many children that experienced the love through gifts our guests donated for this special occasion, and as the date approaches, we’d like to make a bigger contribution!

Due to the great success we had last year in Mexico, this year we’d like to extend the donation party to our properties in Punta Cana.

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If you are willing to participate, we very much appreciate if you can bring a Christmas gift for the children at any of our Excellence Group properties in Mexico: Excellence Playa Mujeres, Excellence Riviera Cancun, Finest Playa Mujeres and Beloved Playa Mujeres. In Punta Cana, The Dominican Republic: Excellence Punta Cana and the newest property, Excellence El Carmen  will be assisting in the reception of your donations.

The goal is to provide as many smiles as we can!

What can you donate? Your gift can be any toy, soccer ball, doll, stuff animals, games & puzzles, even clothes & shoes, among others. There is no deadline, so if you want to bring your gift any time of the year, we’ll make sure your donation is delivered! Please consider cash gifts are not acceptable.

Take a look on how we celebrated Christmas back on 2014 and 2015, at our properties in Mexico, Excellence Playa Mujeres,  Excellence Riviera Cancun, Beloved Playa Mujeres and Finest Playa Mujeres.

With your help and love, we will make sure many children have a memorable celebration for these days, to remember with fortunate the importance of sharing and caring.

Have questions?  Join the conversation on Facebook.

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FAQ’s Excellence El Carmen

As the days go by we get to discover regular things you all might want to know about the do’s and don’ts in our new home, so we enumerate a few to relief the most common ones.

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Frequently Asked Questions

Is transportation included in your reservation? Only for the Imperial Suites. However, if you want to book a private transfer, please contact our preferred provider at transfers.domrep@seasonstours.com, they will happily assist you!

What are the transfers rates? Here you’ll find the detailed prices.

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How far is the resort from the airport? Excellence El Carmen is located approx 30 min away from the Punta Cana International Airport.

What’s the contact address for our Concierge? elcarmen@excellence-resorts.com

What kind of electric outlets do we have in the resort? We use the US standard one, 110 Volts. Also, you will find USB outlets in your room.

What’s the check-in & check-out time? Check-in at 3:00pm, Check-out at 12:00 pm.

What currency is accepted in the resort? At Excellence El Carmen we accept US Dollars, Canadian Dollars, and Euros.

Do we accept credit card? Yes. We accept Visa, MasterCard, and American Express

What premium liquors are included? At our 16 bars, you will get to find a variety of premium brands that you can enjoy during your stay.

What’s the difference between the Excellence Club and the Non-Excellence Club? The Excellence Club category offers different benefits compared to the regular rooms, represents the ultimate in luxury, privacy, and exclusivity, aside from different building location through the hotel. http://www.excellenceresorts.com/resorts/excellence-el-carmen/all-inclusive-luxury/

Where are the Excellence Club rooms located? They are located in buildings 3,5,7, & 9 A, B, and building C for our beachfront room categories. Check our map here:  http://www.excellenceresorts.com/fileadmin/PDF_Downloads/XEC_RESORT_MAP__19716_.pdf

How close to the beach are the Beachfront rooms? A few steps away from the sea.

Do you need to make reservations for our restaurants? No. At Excellence El Carmen you’ll find 12 irresistible international dining options that you can enjoy without a worry.

Are there any vegan, healthy or gluten free options in the restaurants? Yes, you will find them pointed in every menu of our dining options.   http://www.excellenceresorts.com/resorts/excellence-el-carmen/dining/

Planning to have a beach dinner? To ensure you have an amazing experience, please contact our Concierge partners to set every detail for this special occasion, elcarmen@excellence-resorts.com. They will happily assist you!

Can you upgrade room upon arrival? Yes*. Although, you can always do this prior your arrival with our Reservations partners. *Charges will apply.

Are jeans acceptable for dinner? Denim is allowed, however, make sure these are non-ripped or washed out, and always remember to wear casual-elegant shoes.

Do we have wood fire pizzas? Yes, you can find them at our bar Las Olas.

Is there a wine cellar at Chez Isabelle for private dinners? We do have a wine cellar at Chez Isabelle, however, private dinners of any kind will be on the beach. If you like to book for one please contact our concierge at elcarmen@excellence-resorts.com

Will there be beds on the beach? At Excellence El Carmen you will be able to find lounge chairs to enjoy the sun kissing during your stay.

Will there be floating mats for the pools? Yes, we will have.

Who to contact if you are thinking to make an excursion? Our Concierge partners will always be happy to assist any request you have, please contact them at elcarmen@excellence-resorts.com

Want to celebrate your wedding in this special location? If you have in mind getting married or celebrating a vow renewal at Excellence El Carmen, please contact our partners from the Weddings and Groups Department at groups3@grupoexcellence.com to get detailed information.

Celebrating an anniversary or your honeymoon? We’ll be very pleased to make your moment a one of a kind to remember, feel free to notify our Concierge partners at elcarmen@excellence-resorts.com if you require further assistance.

Is the Jacuzzi inside or outside the room? All our rooms have an oversized Jacuzzi for two, this will be located inside the room, you can access from the inside.

Are the pools heated in Excellence El Carmen? As in The Dominican Republic prevails the tropical hot weather around 25-30° C, we like to maintain our pools with a nice environment temperature to cool down the heat.

Do we have a discount for repeat guests? At Excellence Group we love to treat our customers with the top luxury service, you can always find our best Special Offers here: http://www.excellenceresorts.com/special-offers/

What’s our direct phone number? To Call Excellence El Carmen Hotel dial +1 809 285 0000.

Our toll-free numbers for additional information and reservations: 

US +1 866 540 25 85
CA +1 866 451 15 92
UK +0 800 051 6244
MX +01 800 966 36 70

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Excellence El Carmen Opens its Doors September 1st in the Dominican Republic

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Excellence Group Luxury Hotels & Resorts opens its newest adults-only all-inclusive property, Excellence El Carmen, in Punta Cana, Dominican Republic.

All-inclusive, adults-only resort, Excellence El Carmen, opens its doors to the public, right on schedule, on September 1, 2016. Excellence El Carmen, part of the Excellence Resorts brand, is located in Playas de Uvero Alto – Punta Cana, Dominican Republic, just 25 minutes from Punta Cana International Airport.

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Excellence Group executives celebrate the red ribbon cutting ceremony with Dominican Republic’s President, Danilo Medina, and the Minister of Tourism, Francisco J. García.

This brand new Caribbean gem offers guests nineteen different room choices, including junior suites, upper suites, and newly introduced beachfront honeymoon suites. Upgraded suite features include private pools, swim-up access, and furnished rooftop terraces with plunge pool. “All 492 guest suites on the property offer Excellence trademark luxury and are ideal for honeymooning couples. Guests will also find plenty of variety with 12 gourmet restaurants and 16 premium-drink bars throughout the resort,” says Domingo Aznar VP sales and marketing of the group.

Modern décor and ambiance surrounded by lush tropical vegetation and facing calm Caribbean waters lend Excellence El Carmen guests to rest, feel rejuvenated, and of course, enjoy romance. It is ideal for weddings, anniversary celebrations, or re-igniting passion with that special someone.

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Excellence wedding packages include an on-site wedding coordinator, complimentary champagne breakfast in bed, exotic fresh flowers and fruit basket, couples massage, private dinner on the beach, photography/videography and much more.

The most discerning travelers will indulge with Excellence Club benefits – private concierge, private restaurant, lounge, aqua-wellness, top-shelf bar, upgraded in-room amenities including premium liquor selection and VIP Bvlgari toiletries, private beach area and more.

In celebration of Excellence El Carmen’s successful opening on September 1st, guests can enjoy a limited time 25% discounted booking rate from November 15, 2016, through August 19, 2017.

About Excellence Group Luxury Hotels & Resorts Excellence Group Luxury Hotels & Resorts is a family‐owned and operated resort group, specializing in hotel management and worldwide real estate development, with a primary presence in the Caribbean. A joint investment between Medieval Times and ETI (Explotacions Turistiques de les Illes).

The group owns and manages five‐star, award‐ winning resort properties in the Dominican Republic and Mexico under three brands which encompass the concept of ultimate all‐inclusive luxury: Adults‐Only Excellence Resorts in Cancun, Riviera Maya, and Punta Cana; Boutique Adults-Only All‐Inclusive at Beloved Hotels; and Modern All-Inclusive Luxury at Finest Resorts. Excellence Group Luxury Hotels & Resorts has been the recipient of TripAdvisor’s Traveler’s Choice Award, the AAA Diamond Award, Conde Nast Travel Readers’ Choice Award and Travel & Leisure World’s Best Award.

For more information on The Excellence Group and its brands of resort properties, go to
www.excellencegroupluxuryresorts.com.

Click to view Excellence Group properties’ awards http://www.excellencegroupluxuryresorts.com/about-excellence-group/awards/ to update the information.

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